Shipping, Returns, Warranty Info
PAYMENT OPTIONS
Credit Cards through website merchant account with Square, or PayPal to US destinations, or by mail to: WingWorks, PO Box 367, Hailey, ID, 83333. Currently all international orders beyond Canada are by email or phone order.
SHIPPING AND RETURNS
Depending on the time of year, time from order to shipping can vary from 3 to 8 days. Vests are assembled from pre-sewn components to a hunter’s measurements. Accessory orders usually go out within 4 days. Upon receipt of item, buyer has 10 days to contact seller or return merchandise in original condition within 14 days unless other arrangements are made. On international orders to other than Canada, contact us about shipping and we will email you with actual shipping charges. Shipping for vests is $15 for USPS Priority or Ground Advantage on all continental US orders, with 6% sales tax to Idaho addresses. Canadian shipping is going higher and based on current rates, by USPS First Class Int’l or Priority Int’l.
WingWorks’ defacto shipping address is 820 S Main St, Unit 367, Hailey, ID, 83333 for the newer hybrid ground/postal options, or US Postal at PO Box 367, Hailey, ID, 83333.
SERVICE TRANSIT TIME
2 to 5 business days with USPS Priority or ground shipping is typical depending on location.
Seller is not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.
WARRANTY
Follow the fitting instructions enclosed. If not satisfied, contact us and return in original condition within 14 days for a full refund. WingWorks warranties all products two years against manufacturer’s defects. Beyond this we will repair or replace damaged goods for a reasonable price, plus shipping, at manufacturer’s discretion. Please call or email before returning items on warranty issues.